Privacy Policy

At dps25, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains in clear terms what personal information we collect when you use our online casino and sports betting platform, how we use that data, who we may share it with, and what rights you hold over your own information. Please read this document carefully before registering an account or placing any wagers on dps25.

This policy applies to all users accessing dps25 through our website or any associated mobile experience. By continuing to use dps25, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

Information We Collect

When you register and use dps25, we collect certain categories of personal information necessary to deliver a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:

• Identity Information: Full name, date of birth, and government-issued identification details provided during the account verification process.
• Contact Information: Email address, mobile phone number, and communication preferences you register with dps25.
• Financial Information: Transaction records, deposit and withdrawal history, and payment method identifiers such as bKash, Nagad, or Rocket wallet numbers used on the platform.
• Technical Information: IP address, browser type, device identifiers, operating system, session duration, and pages visited on the dps25 platform.

We limit our collection to information that is genuinely necessary for the services we provide. We do not collect sensitive personal data such as ethnicity, religion, or political views. All collection is conducted in accordance with fair information practices and the principle of data minimisation.

How We Use Your Information

dps25 uses the personal information we collect for specific, legitimate purposes only. These purposes include:

• Verifying your identity and age to confirm that all registered users are aged 21 or above, in accordance with our responsible gaming obligations.
• Processing deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, or bank transfer) and maintaining accurate financial records.
• Communicating with you regarding your account status, promotional offers, platform updates, and customer support responses.
• Detecting and preventing fraudulent activity, money laundering, and any other conduct that may violate our Terms and Conditions or applicable law.
• Improving the dps25 platform through anonymised analytics, understanding which games and features are most popular, and personalising your experience within the platform.

Data Sharing and Disclosure

dps25 does not sell or rent your personal data to third parties. However, in limited and strictly controlled circumstances, we may share your information with the following categories of recipients:

• Payment Processors: Authorised payment service providers including bKash, Nagad, and Rocket who process your financial transactions on our behalf under strict data security agreements.
• Service Providers: Third-party vendors who assist in operating the dps25 platform — such as server infrastructure providers, analytics tools, and fraud-detection services — all bound by confidentiality obligations.
• Legal Obligations: Where required by applicable law, court order, or regulatory authority, dps25 may disclose personal information to the relevant authority. We will only do so to the extent strictly required and will notify you where legally permissible.

All third parties with whom we share data are required to handle your information in accordance with applicable data protection standards. dps25 remains accountable for ensuring that any onward transfers meet an equivalent level of protection.

Cookies and Tracking Technologies

dps25 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather anonymised statistical data about platform usage. Cookies are small text files stored on your device that help us recognise returning users, maintain session security, and optimise the overall performance of our platform.

You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of dps25 — for example, session cookies are essential for keeping you logged in during a gaming session. We do not use cookies to build detailed advertising profiles or share behavioural data with external advertising networks.

Payment Data and Financial Transactions

All financial transactions on dps25 are processed through established, reputable payment providers. When you make a deposit or initiate a withdrawal — whether through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or any other supported method — your payment details are transmitted directly to the relevant payment processor using encrypted channels. dps25 does not store full card numbers, mobile banking PINs, or full account credentials on its own servers.

Transaction records — including deposit amounts, withdrawal requests, and account balance history — are retained by dps25 for internal accounting, fraud prevention, and regulatory compliance purposes. These records are accessible only to authorised personnel within our operations team and are never shared with unaffiliated third parties for commercial purposes.

Data Retention

dps25 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Active account data is retained throughout the period your account remains open. Once you close your account, dps25 will retain your data for a further period as required to satisfy legal, regulatory, and anti-fraud obligations — typically not longer than five years from the date of account closure.

After the applicable retention period expires, dps25 will securely delete or irreversibly anonymise your personal data so that it can no longer be associated with you. Anonymised or aggregated statistical data that cannot identify any individual may be retained indefinitely for analytical and business intelligence purposes.

Your Rights Over Your Personal Data

As a user of dps25, you hold specific rights in relation to the personal data we hold about you. These rights include:

• The right to access a copy of the personal data dps25 holds about you, including details of how it is being processed.
• The right to request correction of inaccurate or incomplete personal data held in your dps25 account.
• The right to request erasure of your personal data where it is no longer needed for the purpose it was collected, subject to our legal retention obligations.
• The right to object to or restrict processing of your personal data in certain circumstances, including direct marketing communications.

To exercise any of these rights, please contact our support team at the email address listed in the Contact section of this policy. We will respond to all valid requests within a reasonable timeframe. There is no fee for making a request, though we reserve the right to refuse requests that are manifestly unfounded or excessive.

Security Measures

dps25 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server environments with restricted access controls, regular security audits and vulnerability assessments, and staff training on data handling best practices.

While we take every reasonable precaution to safeguard your information, no digital platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, dps25 will notify affected users in a timely manner and take all appropriate remedial action. We encourage you to use a strong, unique password for your dps25 account and to never share your login credentials with anyone.

Age Restriction and Minor Protection

dps25 is strictly an adults-only platform. All registered users must be aged 21 or above. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. During account registration, you are required to confirm your date of birth and, where necessary, provide documentary verification of your age.

If we discover that personal data has been submitted by a user who is under the age of 21, we will promptly delete that data and close the associated account. Parents and guardians are encouraged to use appropriate parental control tools and to educate minors about responsible internet use. If you believe a minor has registered on dps25, please contact our support team immediately.

Changes to This Privacy Policy

dps25 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the effective date shown at the top of this document and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of dps25 following the posting of changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically so that you remain informed about how we protect your personal data. If you have any objection to the revised terms, you should discontinue using the platform and contact us to close your account.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way dps25 processes your personal data, please contact our dedicated support team. We are committed to addressing all privacy-related queries promptly and transparently.

Email: [email protected] — our support team is available around the clock to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, and Khulna.